Seasonal Retail Associate

Columbia Sportswear Company•Gilroy, CA
•$18 - $19

About The Position

As a Retail Associate, you serve as a brand ambassador and help create exceptional in-store experiences through positive customer interactions. You use problem-solving and sales abilities to answer customer questions and make product recommendations while supporting Columbia Sportswear Company’s values of customer service and teamwork. Associates support the Store Leadership team and the company’s mission of “Connecting Active People with Their Passions.” The role includes keeping products available on the sales floor, creating visual displays, assisting customers, and operating checkout efficiently. This seasonal position offers a hiring range of $18.00–$19.00 per hour. Temporary employees may be eligible for a 401(k) plan with company match after meeting the stated age and hours-worked requirements, employee discounts, and Wellness Time Off in accordance with applicable paid-leave laws.

Requirements

  • Be at least 16 years of age.
  • Have 2 or fewer years of experience in a position or specialization.
  • Be able to operate inventory and point-of-sale (POS) systems and other retail software tools.
  • Communicate clearly with others.
  • Be available to work a flexible retail schedule that may change seasonally or in response to location-specific business needs.
  • Be able to move about an active work environment and frequently adjust or move items weighing up to 40 lbs.

Nice To Haves

  • High school diploma or GED.

Responsibilities

  • Respond to customer questions about product features, benefits, and availability, and understand customer needs and preferences.
  • Demonstrate and explain merchandise and suggest suitable product options.
  • Maintain store standards for visual merchandising, cleanliness, and safety.
  • Retrieve merchandise from the sales floor, stock room, or other inventory locations.
  • Process sales, returns, and exchanges and connect customers to the loyalty program using the cash register accurately and efficiently.
  • Receive, handle, replenish, and process incoming and outgoing product to support store profitability.
  • Work with the Store Leadership team to support customer service and teamwork.

Benefits

  • 401(k) plan with company match for eligible temporary employees who are at least 18 and have worked 1,000 hours.
  • Employee discounts on Columbia, prAna, Sorel, and Mountain Hardwear brands.
  • Wellness Time Off for temporary employees, consistent with applicable state and local paid-leave laws.
  • Employee Assistance Programs offering access to mental health services, financial services, and fitness-program discounts.
  • Flexible work schedules and opportunities for advancement.
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