Seasonal Retail Associate

Columbia Sportswear • Asheville, NC

6d

About The Position

Retail Associates are essential to Columbia Sportswear Company’s retail business and help deliver memorable in-store customer experiences. As brand ambassadors, associates interact positively with customers, answer questions, make product recommendations, support store standards, and assist the Store Leadership team in advancing the company’s mission of connecting active people with their passions. The role also contributes to teamwork, customer service, and store profitability through merchandising, checkout, and product-flow activities.

The position is seasonal and offers flexible schedules that may change based on seasonal and location-specific business trends or forecasts. Applicants must be at least 16 years old. No specific education is required, though a high school diploma or GED is preferred. Temporary employees may be eligible for the company 401(k) plan and match if they are at least 18 and have worked 1,000 hours, as well as employee discounts and Wellness Time Off subject to applicable laws.

Requirements

• At least 16 years of age.
• Two years or less of experience in a position or specialization.
• Skill operating inventory and point-of-sale (POS) systems and other retail software tools.
• Ability to communicate clearly with others.
• Ability to work a flexible retail schedule that may change seasonally and in response to location-specific business trends or forecasts.
• Ability to frequently move about in an active environment and frequently adjust or move items weighing up to 40 lbs.

Nice To Haves

• High school diploma or GED preferred.

Responsibilities

• Provide exceptional customer service by responding to questions or issues about product features, benefits, and availability.
• Engage with customers to understand their needs and preferences; demonstrate and explain merchandise and suggest suitable options.
• Maintain store standards for visual merchandising, cleanliness, and safety.
• Retrieve merchandise from the sales floor, stock room, or other inventory locations.
• Perform cash register transactions, including sales, returns, exchanges, and loyalty program connections, efficiently and accurately.
• Receive, handle, replenish, and process incoming and outgoing products accurately and efficiently.
• Support the Store Leadership team and contribute to customer service, teamwork, and store profitability.

Benefits

• Employee discounts across Columbia, prAna, Sorel, and Mountain Hardwear brands.
• Wellness Time Off for temporary employees, subject to applicable state and local paid leave laws.
• Temporary employees may be eligible for a 401(k) plan with a company match if they are at least 18 and have worked 1,000 hours.
• Flexible work schedules with opportunities for advancement.
• Employee Assistance Programs offering access to free mental health services, financial services, and fitness program discounts.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed