Seasonal Retail Associate

Columbia Sportswear • Gilroy, CA

3d

About The Position

As a Retail Associate, you serve as a brand ambassador and help create exceptional in-store experiences through positive customer interactions. You use problem-solving and sales abilities to answer customer questions and make product recommendations while supporting Columbia Sportswear Company’s values of customer service and teamwork. Associates help ensure product availability, create visual displays, respond to customer inquiries, and operate checkout efficiently, contributing to memorable customer experiences and the company’s mission of “Connecting Active People with Their Passions.”

This is a seasonal retail role with flexible scheduling. Availability requirements may change seasonally and in response to location-specific business trends or forecasts. The hiring range is $18.00–$19.00 per hour.

Requirements

• Be at least 16 years of age.
• Have 2 years or less of experience in a position or specialization.
• Be able to operate inventory and point-of-sale (POS) systems and other retail software tools.
• Communicate clearly with others.
• Be available to work a flexible retail schedule that may change seasonally and in response to location-specific business trends or forecasts.
• Frequently move about in an active environment and frequently adjust or move items weighing up to 40 lbs.

Nice To Haves

• High school diploma or GED preferred.

Responsibilities

• Provide exceptional customer service by responding to questions about product features, benefits, and availability.
• Engage with customers to understand their needs and preferences, demonstrate and explain merchandise, and recommend suitable options.
• Maintain store standards for visual merchandising, cleanliness, and safety.
• Retrieve merchandise from the sales floor, stock room, or other inventory locations.
• Complete cash register transactions, including sales, returns, exchanges, and loyalty program connections, efficiently and accurately.
• Receive, handle, replenish, and process incoming and outgoing product flow accurately and efficiently.
• Support store profitability and collaborate with the Store Leadership team.

Benefits

• Employee discounts on Columbia, prAna, Sorel, and Mountain Hardwear products.
• Employee Assistance Programs providing access to free mental health services, financial services, and fitness program discounts.
• Wellness Time Off for temporary employees, in accordance with applicable state and local paid leave laws.
• 401(k) plan with a generous company match for eligible employees; employees must be at least 18 years old and have worked 1,000 hours.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed