Seasonal Personal Stylist, Biltmore Fashion Park

Macy's • Phoenix, AZ

2d • Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with suitable products and services. Through customer engagement, product knowledge, and smart selling behaviors, you work toward sales goals and help build customer trust and loyalty. The role also involves keeping the shopping space clean, organized, and inviting.

You prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and helping make the sales floor ready for customers. During the day, you welcome customers, develop personal conversations and relationships, maintain a shoppable space, and help with merchandise, signs, pricing, and other store needs. You share loyalty program benefits, make sure customers have what they need, and close interactions with a sincere thank-you.

Seasonal colleagues are typically scheduled to work 10–20 hours per week. Hours depend on business needs and colleague availability.

Requirements

• Flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality.
• Ability to communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability to meet daily sales goal challenges.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
• Ability to use electronic devices.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Engage customers with a warm welcome and personalized recommendations based on their needs.
• Use product knowledge and smart selling behaviors to achieve daily sales goals and drive customer loyalty.
• Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
• Help keep the sales floor clean, organized, inviting, and shoppable.
• Merchandise new receipts, process damages, testers, and selected merchandise to return to vendors, update signs and pricing, and support merchandise moves.
• Share loyalty program benefits, ensure customers have what they need, and thank customers at the end of their visit.
• Collaborate with colleagues to support customers and store results.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed