Seasonal Personal Stylist, Biltmore Fashion Park

Macy's•Phoenix, AZ
•$16 - $20•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn about each customer’s needs, provide personalized recommendations, and connect customers with appropriate products and services. Through product knowledge, customer engagement, and smart selling behaviors, you work toward sales goals and build customer trust and loyalty. You also help maintain a clean, organized, and inviting shopping space. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling items, and staying informed about trends and promotions. On the sales floor, they welcome customers and build friendly, personal relationships. They maintain a shoppable space by merchandising new receipts, processing damages, testers, and selected vendor returns, updating signs and pricing, and assisting with merchandise moves. They share loyalty program benefits, ensure customers have what they need, and provide a sincere thank-you. The role also involves supporting teammates and continuously learning to improve individual and store results. Seasonal colleagues are typically scheduled 10–20 hours per week, with hours depending on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability and motivation to meet daily sales goals.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities.
  • Ability to work independently and collaboratively as part of a team.
  • Comfort handling electronic devices.
  • Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Provide personalized customer service and product recommendations.
  • Engage customers, build relationships, and work toward daily sales goals.
  • Learn about new arrivals, top-selling items, trends, and promotions.
  • Keep the sales floor clean, organized, and ready for customers.
  • Merchandise new receipts and support merchandise moves.
  • Process damages, testers, and selected merchandise returns to vendors.
  • Update signs and pricing.
  • Share loyalty program benefits and ensure customers have what they need.
  • Thank customers sincerely and support a welcoming shopping experience.
  • Collaborate with teammates and learn to improve individual and store results.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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