Seasonal Operations Associate (Part-Time) - Mall at Green Hills

ALO • Nashville, TN

4d • Onsite

About The Position

The Seasonal Operations Associate supports store goals during peak and high-volume business periods by delivering exceptional guest experiences and bringing ALO’s Brand Mission to life. Through authentic connection, product expertise, and personalized service, this role drives operational excellence, builds customer loyalty, and contributes to a high-performing team environment.

The position supports inventory management, shipment and receiving, product processing and replenishment, visual standards, stockroom safety, and other operational functions. The associate moves throughout the store to meet the needs of the business, team, and guests, and takes initiative to help keep the store clean, safe, inviting, and efficient. This is a part-time seasonal role expected to work up to 20 hours per week based on business needs, with shifts of at least four hours. Associates must be available during the company’s holiday blackout period, from the week of American Thanksgiving through January 22.

Requirements

• At least 1 year of prior work experience in a client-centric sales and operations environment.
• Ability to move constantly throughout all areas of the store.
• Ability to lift, push, carry, or otherwise move up to 50 pounds.
• Ability to lift, bend, kneel, climb, crawl, and/or twist, and safely climb up and down a ladder.
• Ability to stand and move for an entire shift.
• Passion for customer service and delivering exceptional experiences.
• Self-motivated, with a desire to achieve results and excel individually and as part of a team.
• Ability to align with and embody ALO’s Guiding Principles.
• Availability to work during the company’s blackout period, from the week of American Thanksgiving, including Thanksgiving weekend, through January 22.

Responsibilities

• Execute inventory management processes to maximize inventory accuracy and reduce shrink.
• Investigate and identify root causes of inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps.
• Support shipment, receiving and processing, reverse transfers, sales floor recovery, intraday replenishment, floor set updates, and supply management.
• Maintain strong visual standards on the sales floor.
• Support reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities.
• Maintain strong stockroom standards and processes to support a safe work environment and efficient operations.
• Move dynamically around the retail floor to assess and fulfill the needs of the business, team, and guests.
• Execute company-level operations directives, projects, and initiatives in partnership with the Operations & Visual Management team.
• Assist with shipment processing and product flow, including visual merchandising placement and daily replenishment.
• Use business metrics to support strategies that drive business results.
• Resolve client needs quickly and effectively to ensure customer satisfaction.
• Identify product concerns and communicate inventory needs to support business goals.
• Perform other tasks as needed to keep the store clean, safe, inviting, and operating efficiently.

Benefits

• Generous ALO employee discount
• Monthly store incentives
• Clothing allowance
• Free membership to ALO Wellness Club, including access to streaming fitness and yoga classes

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed