Seasonal Personal Stylist Support - The Mall at Green Hills

Nordstrom•Nashville, TN

5d•$19 - $20•Onsite

About The Position

The Personal Stylist Support employee provides customer service over the phone and at checkout, assisting with sales, returns, and other transactions. The role helps keep service quick, easy, and enjoyable by listening to customers and sharing fashion knowledge. It also supports a runway-ready department through straightening, light cleaning, and restocking the cash wrap and sales floor; staying informed about fashion trends and products; and telling customers about upcoming events, Nordstrom gift cards, and Nordstrom Rewards. The employee may also support other store areas, including order fulfillment and order pick-up. This is a seasonal position at The Mall at Green Hills. The listed pay range is $19.00–$19.80 per hour. Pay offers depend on location and job-related knowledge, skills, and experience. The position may be eligible for performance-based incentives or bonuses. Benefits may include medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, and EAP resources, subject to eligibility requirements. The role requires continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, and reaching, and frequent hand use for grasping, fine manipulation, pushing, and pulling. It also involves handling bulky or awkward merchandise, sometimes reaching above the head, regularly lifting up to 10 pounds, and occasionally lifting up to 25 pounds.

Requirements

Ability to prioritize multiple tasks and customer requests in a fast-paced environment.
Excellent communication and interpersonal skills.
Strong organization and follow-through.
Problem-solving ability.
Computer proficiency and interest in learning new computer applications.
Ability to work a flexible schedule based on business needs.
Ability to meet the physical requirements of the role, including continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, reaching, and hand use; handling bulky or awkward items; and lifting up to 10 pounds regularly and 25 pounds occasionally.

Responsibilities

Assist customers over the phone and at checkout with sales, returns, and other transactions while providing customer service.
Listen to customer needs and share fashion knowledge to make service quick, easy, and enjoyable.
Help keep the department runway-ready by straightening, lightly cleaning, and restocking the cash wrap and sales floor.
Stay current on key fashion trends and products to help customers with purchase decisions.
Tell customers about upcoming events, Nordstrom gift cards, and the Nordstrom Rewards program.
Provide flexible support to other store areas, including order fulfillment and order pick-up.