Seasonal Operations Associate (Part-Time) - Legacy Place

ALO • Dedham, MA

2d • Onsite

About The Position

The Seasonal Operations Associate supports store goals during peak and high-volume business periods by delivering exceptional guest experiences and bringing the ALO Brand Mission to life. Through authentic connection, product expertise, and personalized service, this role drives operational excellence, builds customer loyalty, and contributes to a high-performing team environment.

The role supports inventory management, shipment and receiving, product processing and flow, sales-floor recovery and replenishment, floor-set updates, supply management, and visual standards. It also helps maintain safe and efficient stockroom and store operations, uses business metrics to support business-driving strategies, identifies product and inventory concerns, and responds effectively to client needs. Duties involve constant movement throughout the store, including the sales floor and back of house, and taking initiative on other tasks to keep the store clean, safe, inviting, and efficient.

This is a seasonal, part-time, non-exempt role. Associates are expected to work up to 20 hours per week according to business needs, with shifts of at least four hours. Employees must be available during the company blackout period, from the week of American Thanksgiving—including Thanksgiving weekend and Black Friday—through January 22.

Requirements

• At least 1 year of prior work experience in a client-centric sales and operational environment.
• Ability to lift, push, carry, or otherwise move up to 50 pounds.
• Ability to lift, bend, kneel, climb, crawl, and/or twist, and safely climb up and down a ladder.
• Ability to stand and move for an entire shift.
• Passion for customer service and delivering exceptional experiences.
• Self-motivated, with a desire to achieve results and excel individually and as part of a team.
• Aligns with and embodies ALO’s Guiding Principles.
• Able to work up to 20 hours per week based on business needs, with a minimum shift length of 4 hours.
• Available to work during the company blackout period, from the week of American Thanksgiving through January 22.

Responsibilities

• Execute inventory management processes to maximize inventory accuracy and reduce shrink.
• Investigate root causes of inventory accuracy issues and partner with the General/Store Manager to escalate process or system gaps.
• Support shipment, receiving and processing, reverse transfers, sales-floor recovery, intra-day replenishment, floor-set updates, and supply management.
• Maintain and champion strong visual standards on the sales floor.
• Support reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure these areas are maintained and maximized.
• Support a safe work environment and efficient operations through strong stockroom standards and processes.
• Move dynamically around the retail floor to assess and fulfill the needs of the business, team, and guests.
• Execute company-level operations-focused directives, projects, and initiatives in partnership with the Operations & Visual Management team.
• Assist with shipment processing and product flow, including visual merchandising placement and daily replenishment.
• Use business metrics to support business-driving strategies.
• Resolve client needs quickly and effectively to ensure customer satisfaction.
• Identify product concerns and communicate inventory needs to support business goals.
• When not assisting guests, take initiative on tasks that keep the store clean, safe, inviting, and operating efficiently.

Benefits

• Generous ALO employee discount
• Monthly store incentives
• Clothing allowance
• Free ALO Wellness Club membership with access to streaming fitness and yoga classes

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed