Seasonal Holiday Team Lead - Fashion Outlets of Niagara Falls
About The Position
Cherry Hill Programs is hiring a Seasonal Holiday Team Lead to help create excellent experiences on Santa photo sets. The role supports the team, welcomes families, assists with photos, and keeps daily operations running smoothly. The Team Lead brings warmth, energy, and leadership to each shift while helping create a joyful holiday experience for guests. The role includes leading by example, helping the team deliver smooth guest experiences, and maintaining safe and effective photo operations. Photography experience is not required. Previous retail, service industry, or cashier experience is preferred but not required.
Requirements
- Positive attitude and strong work ethic.
- Ability to work as part of a team and independently.
- Good interpersonal and communication skills.
- Flexibility to work during peak retail hours, including evenings, weekends, and holidays.
- Ability to process sales transactions and comfort with cash handling.
- At least 18 years of age.
- Ability to lift and carry equipment weighing up to 50 pounds.
- Ability to stand for prolonged periods.
Nice To Haves
- Previous retail, service industry, or cashier experience is preferred but not required.
Responsibilities
- Perform opening and closing duties at the assigned venue.
- Lead by example and reinforce policies and procedures established by the Operations Manager or Regional Manager.
- Troubleshoot technical issues and escalate them to IT or Local Management when needed.
- Assist with training and/or recruiting as needed.
- Take photos and provide guests with memorable souvenirs.
- Provide excellent guest service throughout the experience.
- Participate as a team member to help photo operations run smoothly and effectively.
- Engage in a friendly manner with guests, staff, and coworkers.
- Operate the POS system and photography equipment.
- Maintain a safe and clean working environment.
- Complete other tasks as assigned.
Benefits
- Flexible scheduling.
- Same-day pay options for early access to paychecks.
- Employee Referral Program.
- Opportunities to return for future holiday seasons and explore growth opportunities within the souvenir photography division, where available.
- One free visit with Santa for friends and family, including 10 photo prints, 10 free holiday cards from Shutterfly, a personalized digital message from Santa powered by Portable North Pole, and 3 free months of access to Pixie Post.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
