Seasonal Holiday Team Lead - Fashion Outlets of Niagara Falls

Cherry Hill Programs • City of Niagara Falls, NY

1d • Onsite

About The Position

As a Seasonal Holiday Team Lead (described in the posting as a Shift Lead), you will help create excellent experiences on Santa photo sets by supporting the team, welcoming families, assisting with photos, and keeping daily operations running smoothly. You will bring warmth, energy, and leadership to each shift while helping create a joyful holiday experience for guests.

The role includes leading by example, supporting daily venue operations, troubleshooting issues, assisting with training or recruiting as needed, taking photos, providing guest service, and operating point-of-sale and photography equipment. Photography experience is not required. The position is seasonal and requires flexibility to work peak retail hours, including evenings, weekends, and holidays.

Requirements

• Positive attitude and strong work ethic.
• Ability to work as part of a team and independently.
• Good interpersonal and communication skills.
• Flexibility to work peak retail hours, including evenings, weekends, and holidays.
• Ability to process sales transactions and comfort with cash handling.
• At least 18 years of age.
• Ability to lift and carry equipment up to 50 pounds and stand for prolonged periods.

Nice To Haves

• Previous retail, service industry, or cashier experience is preferred but not required.

Responsibilities

• Perform opening and closing duties at the assigned venue.
• Lead by example and reinforce policies and procedures established by the Operations Manager or Regional Manager.
• Troubleshoot technical issues and escalate them to IT or Local Management when needed.
• Assist with training and/or recruiting as needed.
• Take photos and provide guests with memorable souvenirs.
• Provide excellent guest service throughout the experience.
• Participate as a team member to ensure photo operations run smoothly and effectively.
• Engage in a friendly manner with guests, staff, and coworkers.
• Operate the POS system and photography equipment.
• Maintain a safe and clean working environment.
• Complete other tasks as assigned.

Benefits

• Flexible scheduling.
• Same-day pay options for early access to your paycheck.
• Employee Referral Program.
• A fun, fast-paced team environment.
• Potential to return for future holiday seasons and explore growth opportunities in the souvenir photography division, where available.
• One free visit with Santa for friends and family, including 10 photo prints and 10 free holiday cards from Shutterfly.
• A personalized digital message from Santa, powered by Portable North Pole.
• Three free months of access to Pixie Post, the digital greeting card platform.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed