Seasonal Holiday Specialist

HELP of Southern Nevada•Las Vegas, NV

12h

About The Position

The Seasonal Holiday Specialist is part of the Community Relations team and supports the planning and execution of holiday programs. The position works under the supervision of the Grants and Major Gifts Manager and assists with programs and events including client intake, Thanksgiving food drives, Turkey-Thon, toy drives and distributions, Agency Toy Distribution, and Adopt-A-Family. The specialist supports volunteer management, event logistics, client and donor communications, data and database management, and on-site program operations. Duties also include general office work, responding to phone messages and holiday emails, deliveries and pickups, post-holiday donor stewardship and acknowledgements, database verification, and other duties as assigned. The role is seasonal, with an expected employment term from October to January.

Requirements

High school diploma or GED.
Must be over 21 due to requirements at some event locations.
Must be able to work nights and weekends during Holiday Programs and Events.
Must be flexible with the work schedule on short notice.
General computer knowledge and ability to use Microsoft Office software, including Word and Excel, and Canva.
Ability to use Microsoft Platform tools.
Effective written, verbal, and listening skills, with professional and timely communication.
Ability to multitask and prioritize workflow.
Ability to lift up to 30 pounds.
Ability to understand and follow agency policies and procedures.
Must pass a background check and pre-employment drug screening; random drug screening is performed.
A valid Nevada driver's license held for a minimum of five years and a clean DMV record are preferred.

Nice To Haves

Event planning experience.
Experience with any donor database.
A valid Nevada driver's license held for a minimum of five years and a clean DMV record.

Responsibilities

Assist with research, preparation, and execution of holiday events, including Intake, Thanksgiving Food Drives, Turkey-Thon, Toy Drive, Toy Distribution, Agency Toy Distribution, and Adopt-A-Family.
Attend and support holiday activities as needed, including most Fridays and Saturdays in November and December.
Assist with volunteer management for holiday activities.
Assist with preparation and execution of Thanksgiving Food Drives and Turkey-Thon.
Manage volunteers and on-site logistics at the 98.5 KLUC Toy Drive.
Maintain accurate data and communications with the team and on-site partners.
Assist with Toy Distribution, including data management, store setup and restocking, volunteer support, client check-in, and working directly with clients.
Assist with Agency Toy Distribution, including grant review, data management, partner communications, and on-site support.
Assist with Adopt-A-Family, including data management, communications with clients and donors, accepting donor gifts on-site, and distributing gifts to families.
Assist with Intake by screening client eligibility, securing client information, helping volunteers with intake questions, managing data, and communicating professionally with the team, volunteers, and clients.
Manage the Holiday Programs database, data entry, and paper holiday vouchers to keep client data complete and organized.
Perform general office duties, including copying, filing, creating flyers and forms, answering phones and emails, and using Microsoft Office Suite and Canva.
Check phone messages and holiday emails in a timely manner.
Complete deliveries and pickups for holiday programs as needed using a HELP or personal vehicle.
Assist with post-holiday stewardship and donor acknowledgements.
Verify database information and perform other duties as needed or assigned.