Seasonal Fulfillment and Receiving Support Associate, Downey Stonewood Center
About The Position
As a Seasonal Fulfillment and Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help deliver a smooth customer experience. Duties include receiving and organizing merchandise; picking, packing, retrieving, and delivering orders curbside; monitoring alerts to ensure Buy Online Pickup In-Store orders are ready on time; and keeping the stockroom and sales floor efficient. You also greet customers, resolve issues, and deliver orders with care. The role involves collaborating with colleagues, supporting sales goals, and creating positive customer experiences through helpful service and hospitality. Colleagues prepare for the day by reviewing goals and learning about products and promotions. They receive and tag merchandise, organize the stockroom, assist customers, fulfill orders, recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves. At the end of the day, they organize the stockroom, complete orders, and prepare the team for the next day. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities; able to work independently and as part of a team.
- Ability to talk, lift, move, stand, and reach with arms and hands as required by the role.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Receive, tag, and organize merchandise and maintain an orderly stockroom.
- Pick, pack, retrieve, and deliver customer orders curbside.
- Monitor alerts and complete Buy Online Pickup In-Store orders on time.
- Maintain inventory accuracy and support efficient store operations.
- Greet customers, listen to their needs, resolve issues, and provide helpful service.
- Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
- Share loyalty program benefits, help customers complete their shopping experience, and thank them sincerely.
- Complete orders and organize the stockroom at the end of the day to prepare the team for the next day.
- Collaborate with colleagues, work toward sales goals, and contribute to individual and store results.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
