Seasonal Fulfillment and Receiving Support Associate, Augusta Mall

Macy's • Augusta, GA

1d • Onsite

About The Position

The Seasonal Fulfillment and Receiving Support Associate, also known as a Back of House colleague, supports store operations, inventory accuracy, and a smooth customer experience. The role includes receiving and organizing merchandise, picking and packing orders, retrieving orders from back-of-house storage, and delivering orders curbside. The associate monitors alerts to complete Buy Online Pickup In-Store (BOPS) orders on time and helps keep the stockroom and sales floor running efficiently. The position also involves greeting customers, resolving issues, and delivering orders with care. Seasonal colleagues are typically scheduled for 10–20 hours per week; hours depend on business needs and colleague availability.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness, adaptability to changing priorities, and ability to work independently as well as with a team.
• Ability to perform the physical requirements of the role, including talking, lifting, constant movement, standing, reaching, stooping, kneeling, crouching, and climbing ladders.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology to perform job functions, including handheld equipment and cash register transactions.

Responsibilities

• Receive, tag, organize, and move merchandise; maintain an orderly stockroom and support efficient store operations.
• Pick, pack, retrieve, and complete customer orders, including BOPS orders, on time; monitor alerts and deliver orders curbside.
• Greet customers, listen to their needs, resolve issues, and provide helpful service on the sales floor and during curbside pickups.
• Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
• Share Loyalty program benefits, help customers with their purchases, and provide a sincere closing interaction.
• Review goals and learn about products and promotions; contribute to sales goals and collaborate with teammates.
• Organize the stockroom and complete closing tasks to prepare the team for the next day.

Benefits

• Competitive pay
• Health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed