Seasonal Fulfillment and Receiving Support Associate, Irving Mall
About The Position
As a Seasonal Fulfillment and Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help ensure a smooth customer experience. Tasks include receiving and organizing merchandise, picking, packing, retrieving orders from back-of-house storage, delivering orders curbside, and monitoring alerts so Buy Online Pickup In-Store (BOPS) orders are ready on time. You help keep the stockroom and sales floor operating efficiently while greeting customers, resolving issues, and delivering orders with care. The role also involves supporting customer interactions and store sales goals through genuine hospitality, teamwork, and attention to detail. Colleagues prepare the store by reviewing goals and learning about products and promotions; receive, tag, and organize merchandise; assist customers and fulfill orders; recover the sales floor and fitting rooms; update signs and pricing; restock merchandise; support merchandise moves; share loyalty program benefits; and organize the stockroom and complete orders at the end of the day. Seasonal colleagues are typically scheduled 10–20 hours per week, depending on business needs and colleague availability.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Enjoys meeting people, learning about them, and sharing information.
- Resourceful and adaptable to changing priorities; able to work independently and as part of a team.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Receive, tag, and organize merchandise and maintain stockroom organization.
- Pick, pack, retrieve, and complete customer orders, including monitoring BOPS alerts to ensure orders are ready on time.
- Deliver orders curbside and provide helpful customer service, including greeting customers and resolving issues.
- Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
- Review goals and learn about new products and promotions; contribute to sales goals and share loyalty program benefits.
- Collaborate with colleagues and help prepare the store and team for smooth operations.
Benefits
- Competitive pay
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
