Seasonal Fulfillment and Receiving Support Associate, Irving Mall

Macy's • Irving, TX

1d • Onsite

About The Position

The Seasonal Fulfillment and Receiving Support Associate, also described as a Back of House colleague, supports store operations, inventory accuracy, and the customer experience. The role includes receiving and organizing merchandise; picking, packing, and retrieving orders from back-of-house storage; delivering curbside orders; and monitoring alerts to ensure Buy Online Pickup In-Store orders are ready on time. The associate helps keep the stockroom and sales floor efficient and interacts with customers by greeting them, resolving issues, and delivering orders with care.

Daily work may include tagging items, organizing the stockroom, recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. Associates also complete orders, help prepare the team for the next day, share loyalty program benefits, and contribute to sales goals and a welcoming customer experience. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Ability to meet daily sales goal challenges.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and eagerness to start a new venture, with the ability to adapt to changing priorities and work independently as well as with a team.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Receive, tag, and organize merchandise and maintain an organized stockroom.
• Pick, pack, and retrieve customer orders from back-of-house storage.
• Monitor alerts and help ensure Buy Online Pickup In-Store orders are ready on time.
• Deliver orders curbside and provide helpful customer service, including greeting customers and resolving issues.
• Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
• Complete orders and organize the stockroom to prepare the team for the next day.
• Share loyalty program benefits, contribute to sales goals, and help create a positive customer experience.
• Work collaboratively with colleagues and support store operations.

Benefits

• Competitive pay
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed