Seasonal Fulfillment and Receiving Support Associate, Mall of America

Macy's • Bloomington, MN

7d • Onsite

About The Position

As a Seasonal Fulfillment and Receiving Support Associate, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help ensure a smooth customer experience. Duties include receiving and organizing merchandise, tagging items, maintaining the stockroom, picking and packing orders, retrieving orders from back-of-house storage, delivering orders curbside, and monitoring alerts to complete Buy Online Pickup In-Store orders on time. You also interact with customers by greeting them, listening and resolving issues, and providing helpful service during floor visits and curbside pickups.

You help maintain a shoppable store by recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. You work with colleagues to meet sales goals, provide hospitality, share loyalty program benefits, and keep the stockroom and orders organized for the next day. Seasonal colleagues are typically scheduled for 10–20 hours per week; hours depend on business needs and colleague availability.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and adaptability when priorities change; ability to work independently and as part of a team.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Receive, tag, organize, and restock merchandise; maintain an orderly stockroom.
• Pick, pack, and retrieve orders from back-of-house storage and deliver orders curbside.
• Monitor alerts and complete Buy Online Pickup In-Store orders on time.
• Greet customers, listen to their needs, resolve issues, and provide helpful service during in-store and curbside interactions.
• Recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves.
• Share loyalty program benefits and work toward daily sales goals.
• Organize the stockroom and complete orders to prepare the team for the next day.
• Collaborate with colleagues and support store operations and customer satisfaction.

Benefits

• Competitive pay and benefits
• Health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed