Seasonal Fulfillment and Receiving Support Associate, Louis Joliet
About The Position
As a Seasonal Fulfillment and Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help ensure a smooth customer experience. The work includes receiving and organizing merchandise; picking, packing, and retrieving orders from back-of-house storage; delivering orders curbside; and monitoring alerts so Buy Online Pickup In-Store (BOPS) orders are ready on time. You also help keep the stockroom and sales floor running efficiently. The role includes direct customer interactions, such as greeting shoppers, resolving issues, and carefully delivering curbside orders. Colleagues help maintain a shoppable store, support sales goals, work collaboratively, and provide genuine hospitality. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities, with the ability to work independently and as part of a team.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Receive, tag, organize, and move merchandise, and maintain an orderly stockroom.
- Pick, pack, and retrieve orders from back-of-house storage, deliver them curbside, and monitor alerts to ensure BOPS orders are ready on time.
- Greet customers, listen to their needs, resolve issues, and provide helpful customer interactions.
- Recover the sales floor and fitting rooms, update signs and pricing, and restock merchandise.
- Support merchandise moves and help maintain an efficient, shoppable store.
- Share loyalty program benefits, ensure customers have what they need, and thank them for their business.
- Complete orders and organize the stockroom at the end of the day to prepare the team for the next day.
- Collaborate with colleagues, work toward sales goals, and strive to improve individual and store results.
Benefits
- Competitive pay
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
