Seasonal Fulfillment and Receiving Support Associate, Stonecrest

Macy's • Lithonia, GA

7d • Onsite

About The Position

As a Seasonal Fulfillment and Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help deliver a smooth customer experience. You receive and organize merchandise, pick, pack, and retrieve orders from back-of-house storage, and deliver orders curbside. You monitor alerts to ensure Buy Online Pickup In-Store orders are ready on time and help keep the stockroom and sales floor efficient. You also greet shoppers, resolve issues, and provide helpful customer interactions. The role combines operational support with selling, teamwork, and genuine hospitality, with a focus on customer satisfaction and store performance.

Daily work includes reviewing goals, learning about products and promotions, preparing the store, receiving and tagging merchandise, organizing the stockroom, and fulfilling orders. Colleagues also recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves. Seasonal colleagues are typically scheduled for 10–20 hours per week; hours depend on business needs and colleague availability.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to a team.
• Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, and climb ladders; and reach above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Receive, tag, and organize merchandise and maintain an orderly stockroom.
• Pick, pack, retrieve, and complete customer orders accurately and on time.
• Monitor alerts and ensure Buy Online Pickup In-Store orders are ready on time.
• Deliver orders curbside and assist customers with care.
• Greet customers, listen to their needs, resolve issues, and provide helpful service.
• Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
• Share Loyalty program benefits, help customers with their needs, and thank them for their visit.
• Review goals and learn about products and promotions; support sales goals and store results.
• Collaborate with teammates and help organize the stockroom and prepare the team for the next day.

Benefits

• Competitive pay and benefits.
• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off.
• Eight paid holidays.
• Continuous learning and leadership development.
• Colleague Resource Groups and volunteer opportunities.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal and financial advice.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed