Seasonal Fulfillment and Receiving Support Associate, Ridgedale

Macy's • Minnetonka, MN

7d • Onsite

About The Position

The Seasonal Fulfillment and Receiving Support Associate, also known as a Back of House colleague, supports store operations, maintains inventory accuracy, and helps deliver a smooth customer experience. The role includes receiving and organizing merchandise; picking, packing, and retrieving orders from back-of-house storage; delivering orders curbside; monitoring alerts to complete Buy Online Pickup In-Store (BOPS) orders on time; and keeping the stockroom and sales floor running efficiently. The associate also greets customers, resolves issues, and delivers orders with care.

Colleagues help prepare the store by reviewing goals and promotions, tagging merchandise, and organizing the stockroom. Throughout the day, they support customers, recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and assist with merchandise moves. They help complete orders, maintain an organized stockroom, and prepare the team for the next day. Seasonal colleagues are typically scheduled for 10–20 hours per week; hours depend on business needs and colleague availability.

Requirements

• Flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Ability to meet daily sales-goal challenges.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness, eagerness to start new tasks, and ability to adapt to changing priorities while working independently and as part of a team.
• Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Receive, tag, organize, and move merchandise; maintain an organized stockroom and accurate inventory.
• Pick, pack, retrieve, and complete customer orders, including monitoring alerts to ensure BOPS orders are ready on time.
• Deliver orders curbside and provide helpful customer service by greeting shoppers, listening, and resolving issues.
• Recover the sales floor and fitting rooms, update signs and pricing, and restock merchandise.
• Support daily store goals, share Loyalty program benefits, and help create positive customer experiences.
• Collaborate with teammates and help prepare the store and stockroom for the next day.

Benefits

• Competitive pay and benefits
• Health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed