Seasonal Fulfillment and Receiving Support Associate, Crossgates
About The Position
As a Seasonal Fulfillment and Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help ensure a smooth customer experience. Your work includes receiving and organizing merchandise, picking, packing and retrieving orders from back-of-house storage, delivering orders curbside, and monitoring alerts so Buy Online Pickup In-Store (BOPS) orders are ready on time. You also help keep the stockroom and sales floor operating efficiently. The position includes customer-facing work: greeting shoppers, listening and resolving issues, and delivering curbside orders with care. You contribute to customer satisfaction and store performance through attention to detail, teamwork, hospitality, and operational excellence. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities; able to work independently and as part of a team.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Receive, tag, and organize merchandise and maintain an orderly stockroom.
- Pick, pack, retrieve, and complete customer orders, including monitoring alerts to ensure BOPS orders are ready on time.
- Deliver orders to customers curbside.
- Greet customers, listen to their needs, resolve issues, and provide helpful service.
- Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
- Share Loyalty program benefits, help customers with their purchases, and thank them for their business.
- Review goals and learn about new products and promotions.
- Work collaboratively with colleagues and help prepare the store and team for successful operations.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
