Seasonal Fulfillment and Receiving Support Associate, Ridgedale

Macy's•Minnetonka, MN

8d•$17 - $21•Onsite

About The Position

As a Seasonal Fulfillment and Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help ensure a smooth customer experience. Duties include receiving and organizing merchandise; picking, packing, and retrieving orders from back-of-house storage; delivering orders curbside; monitoring alerts to ensure Buy Online Pickup In-Store (BOPS) orders are ready on time; and keeping the stockroom and sales floor running efficiently. The role also involves greeting shoppers, resolving issues, and delivering orders with care. Your attention to detail, teamwork, and commitment to operational excellence contribute to customer satisfaction and store performance. Colleagues prepare for the day by reviewing goals, learning about products and promotions, and handling tasks such as receiving, tagging, and organizing merchandise. They interact helpfully with customers, maintain a shoppable sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, complete orders, organize the stockroom, and help prepare the team for the next day. The role emphasizes collaboration, continuous improvement, sales goals, and delivering individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week. Hours depend on business needs and colleague availability.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Ability to meet daily sales goal challenges.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to a team.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Receive, tag, and organize merchandise and maintain stockroom organization.
Pick, pack, and retrieve orders from back-of-house storage and deliver them curbside.
Monitor alerts to ensure Buy Online Pickup In-Store orders are completed on time.
Support inventory accuracy and efficient store operations.
Greet customers, listen to their needs, resolve issues, and provide helpful service.
Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
Share loyalty program benefits, help customers complete their purchases, and thank them for their business.
Complete orders and organize the stockroom to support the next day's operations.
Work collaboratively with colleagues to support customers and communities and achieve individual and store results.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice