Seasonal Fulfillment and Receiving Support Associate, Galleria

Macy's • Fort Lauderdale, FL

1d • Onsite

About The Position

As a Seasonal Fulfillment and Receiving Support Associate, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help provide a smooth customer experience. Tasks include receiving and organizing merchandise, picking and packing orders, retrieving orders from back-of-house storage, delivering orders curbside, monitoring alerts to complete Buy Online Pickup In-Store (BOPS) orders on time, and keeping the stockroom and sales floor running efficiently. You also greet customers, resolve issues, and deliver orders with care.

The role includes preparing the store for the day, reviewing goals and learning about products and promotions, tagging merchandise, organizing the stockroom, and supporting customers through helpful interactions. Colleagues maintain a shoppable space by recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. They complete orders and organize the stockroom at the end of the day, while collaborating with teammates and working toward sales and store goals.

Seasonal colleagues are typically scheduled 10–20 hours per week. Hours depend on business needs and colleague availability. The position requires flexible availability, including days, evenings, weekends, and holidays, as well as dependable attendance and punctuality.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Interest in meeting daily sales goal challenges.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness, adaptability to changing priorities, and ability to work independently and as part of a team.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and a cash register, and ability to process register transactions.

Responsibilities

• Receive, tag, organize, and move merchandise.
• Pick and pack orders, retrieve them from back-of-house storage, and deliver them curbside.
• Monitor alerts and complete Buy Online Pickup In-Store (BOPS) orders on time.
• Maintain inventory accuracy and organize the stockroom.
• Greet customers, listen to their needs, resolve issues, and provide helpful service.
• Recover the sales floor and fitting rooms, update signs and pricing, and restock merchandise.
• Support merchandise moves and help keep the store ready for customers.
• Review goals, learn about products and promotions, and contribute to sales goals.
• Complete orders and organize the stockroom at the end of the day to prepare for the next day.
• Collaborate with teammates to support store operations and customer satisfaction.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed