Seasonal Fulfillment and Receiving Support Associate, Dallas Galleria
About The Position
As a Seasonal Fulfillment and Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help ensure a smooth customer experience. Duties include receiving and organizing merchandise; picking, packing, and retrieving orders from back-of-house storage; delivering orders curbside; monitoring alerts to complete Buy Online Pickup In-Store (BOPS) orders on time; and keeping the stockroom and sales floor running efficiently. The role also includes greeting shoppers, resolving issues, and delivering curbside orders with care. Colleagues help keep the store shoppable by recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. They contribute to sales goals and customer satisfaction through teamwork, helpful service, and attention to operational excellence. Seasonal colleagues are typically scheduled 10–20 hours per week. Hours depend on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities; able to work independently and as part of a team.
Responsibilities
- Receive, tag, and organize merchandise, and maintain an orderly stockroom.
- Pick, pack, retrieve, and complete customer orders accurately and on time.
- Monitor alerts to ensure Buy Online Pickup In-Store orders are ready on time.
- Deliver orders curbside and assist customers with questions or issues.
- Greet customers, listen to their needs, and provide helpful service.
- Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
- Support sales goals, share Loyalty program benefits, and help create a positive customer experience.
- Complete end-of-day tasks, organize the stockroom, and prepare the team for the next day.
- Collaborate with colleagues to support store operations and customer service.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
