Seasonal Fulfillment and Receiving Support Associate, Galleria
About The Position
As a Seasonal Fulfillment and Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help provide a smooth customer experience. You receive and organize merchandise, pick and pack orders, retrieve orders from back-of-house storage, deliver orders curbside, and monitor alerts to ensure Buy Online Pickup In-Store orders are completed on time. You also help keep the stockroom and sales floor running efficiently. The role includes customer-facing work such as greeting shoppers, resolving issues, and carefully delivering curbside orders. Colleagues also recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves. The position calls for teamwork, attention to detail, hospitality, and a focus on customer satisfaction and store performance. Seasonal colleagues are typically scheduled 10–20 hours per week, depending on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
Responsibilities
- Receive, tag, and organize merchandise, and maintain an orderly stockroom.
- Pick, pack, and retrieve orders from back-of-house storage and deliver them curbside.
- Monitor alerts and complete Buy Online Pickup In-Store orders on time.
- Greet customers, listen to their needs, resolve issues, and provide helpful service.
- Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
- Share Loyalty program benefits, help customers with their purchases, and thank them for shopping.
- Complete orders and organize the stockroom at the end of the day to prepare for the next day.
- Work collaboratively with colleagues to support customers and store operations.
- Work toward sales goals and continually learn and improve.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
