Seasonal Fulfillment and Receiving Support Associate, Poughkeepsie Galleria
About The Position
As a seasonal Fulfillment and Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help ensure a smooth customer experience. You receive and organize merchandise; pick, pack, and retrieve orders from back-of-house storage; deliver orders curbside; monitor alerts so Buy Online Pickup In-Store (BOPS) orders are ready on time; and help keep the stockroom and sales floor running efficiently. The role also includes greeting customers, resolving issues, and delivering orders curbside with care. The position combines operational work with customer service and selling. Colleagues help maintain a shoppable space by recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. They organize the stockroom, complete orders, and help prepare the team for the next day. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities; able to work independently and as part of a team.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Receive, tag, organize, and move merchandise, and maintain an organized stockroom.
- Pick, pack, retrieve, and complete customer orders; monitor alerts to ensure BOPS orders are ready on time.
- Deliver orders curbside and provide helpful customer service, including greeting shoppers and resolving issues.
- Recover the sales floor and fitting rooms, update signs and pricing, and restock merchandise to maintain a shoppable space.
- Support sales goals, share Loyalty program benefits, and help customers complete their shopping experience.
- Collaborate with colleagues and help prepare the stockroom and team for the next day.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
