Seasonal Fulfillment and Receiving Support Associate, Dallas Galleria

Macy's • Dallas, TX

1d • Onsite

About The Position

The Seasonal Fulfillment and Receiving Support Associate, also known as a Back of House colleague, supports store operations, maintains inventory accuracy, and helps provide a smooth customer experience. The role includes receiving and organizing merchandise, picking, packing, and retrieving orders from back-of-house storage, and delivering orders curbside. The associate monitors alerts to help complete Buy Online Pickup In-Store (BOPS) orders on time and helps keep the stockroom and sales floor running efficiently. The position also involves greeting customers, resolving issues, and delivering orders with care.

Associates help prepare the store for the day, review goals, learn about products and promotions, receive and tag merchandise, and organize the stockroom. Customer-facing work includes greeting and assisting shoppers, resolving issues, supporting curbside pickups, and fulfilling orders accurately and promptly. Associates also recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, support merchandise moves, share loyalty program benefits, and help customers complete their shopping experience. At the end of the day, they organize the stockroom and complete orders to prepare the team for the next day.

This is a seasonal role typically scheduled for 10–20 hours per week, with hours dependent on business needs and colleague availability. Flexible availability is required, including days, evenings, weekends, and holidays. The position requires regular attendance and punctuality, effective communication in English, collaboration, adaptability, and the ability to work independently and as part of a team.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Ability to meet daily sales goal challenges.
• Enjoyment of meeting people, learning about them, and sharing information.
• Resourcefulness and willingness to adapt to changing priorities.
• Ability to work independently and as part of a team.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Receive, tag, and organize merchandise and maintain an organized stockroom.
• Pick, pack, retrieve, and complete customer orders accurately and on time.
• Monitor alerts to support on-time completion of Buy Online Pickup In-Store (BOPS) orders.
• Deliver orders curbside and assist customers with care.
• Greet customers, listen to their needs, resolve issues, and provide helpful service.
• Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
• Share loyalty program benefits and help customers complete their shopping experience.
• Review goals and learn about products and promotions.
• Organize the stockroom and complete orders at the end of the day to prepare for the next day.
• Collaborate with colleagues to support store operations and customer satisfaction.

Benefits

• Competitive pay and benefits.
• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off.
• Eight paid holidays.
• Continuous learning and leadership development.
• Colleague Resource Groups.
• Volunteer opportunities.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal and financial advice.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed