Seasonal Fulfillment and Receiving Support Associate, Jefferson Valley
About The Position
As a Seasonal Fulfillment and Receiving Associate, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help provide a smooth customer experience. You receive and organize merchandise, pick and pack orders, retrieve orders from back-of-house storage, and deliver orders curbside. You monitor alerts to help ensure Buy Online Pickup In-Store orders are completed on time, while keeping the stockroom and sales floor running efficiently. You also greet customers, resolve issues, and deliver orders with care. The role combines operational support with customer service. Daily work may include reviewing goals and promotions, receiving and tagging merchandise, organizing the stockroom, fulfilling orders, recovering the sales floor and fitting rooms, updating signs and pricing, restocking, and supporting merchandise moves. You contribute to customer satisfaction and store results through teamwork, attention to detail, hospitality, and a commitment to operational excellence. Seasonal colleagues are typically scheduled for 10–20 hours per week; actual hours depend on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness, adaptability to changing priorities, and ability to work independently as well as with a team.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Receive, tag, and organize merchandise and maintain an orderly stockroom.
- Pick, pack, and complete customer orders; retrieve orders from back-of-house storage and deliver them curbside.
- Monitor alerts and help ensure Buy Online Pickup In-Store orders are ready on time.
- Greet customers, listen to their needs, resolve issues, and provide helpful service during in-store and curbside interactions.
- Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
- Share loyalty program benefits and help customers complete their shopping experience.
- Collaborate with colleagues, support store operations, and help prepare the team and stockroom for the next day.
- Work toward daily sales goals and contribute to individual and store results.
Benefits
- Competitive pay
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
