Seasonal Fulfillment and Receiving Support Associate, Victor Valley

Macy's • Victorville, CA

9d • Onsite

About The Position

The Seasonal Fulfillment and Receiving Support Associate, also known as a Back of House colleague, supports store operations, maintains inventory accuracy, and helps provide a smooth customer experience. The role includes receiving and organizing merchandise; picking, packing, and retrieving orders from back-of-house storage; delivering orders curbside; and monitoring alerts so Buy Online Pickup In-Store orders are ready on time. The associate also helps maintain the stockroom and sales floor and interacts with customers by greeting them, resolving issues, and delivering orders with care.

Daily work can include tagging items, organizing the stockroom, recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. Associates complete orders and organize the stockroom at the end of the day to prepare the team for the next day. They are expected to collaborate with colleagues, support customers, work toward sales goals, and contribute to store results. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to a team.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Receive, tag, organize, and move merchandise while maintaining inventory accuracy.
• Pick, pack, and retrieve customer orders from back-of-house storage.
• Monitor alerts and complete Buy Online Pickup In-Store orders on time.
• Deliver orders curbside and provide helpful customer service, including greeting customers and resolving issues.
• Maintain the stockroom and sales floor, including recovering the floor and fitting rooms, updating signs and pricing, and restocking merchandise.
• Complete orders and organize the stockroom to prepare for the next day.
• Share Loyalty program benefits and work toward daily sales goals.
• Collaborate with colleagues and support store operations and customer satisfaction.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed