Seasonal Desk Clerk - Lake Murray State Park Lodge

State of Oklahoma•Ardmore, MO

12d

About The Position

Desk Clerks for the Oklahoma Tourism and Recreation Department serve as public-facing customer service representatives in the park’s front office, lodge, or golf pro shop. They provide customers with requested information or assistance concerning services, or direct requests to those who can provide the service. Responsibilities may include operating telephone or communications equipment; issuing equipment, supplies, or other materials; processing applications for licenses or permits; making room, cabin, or campsite reservations; or serving as a cashier.

Requirements

Must be at least 16 years of age.
Scheduled hours require flexibility, including holidays, weekends, or events, based on agency needs.

Responsibilities

Answer telephones, take messages, and provide information about location facilities.
Receive walk-in and phone-in reservation requests.
Check guests into reservations and validate parking.
Post charges to guest accounts, including necessary corrections and transfers.
Collect charges, process credit card vouchers, and close guest accounts.
Check recreation equipment, golf carts, and other items in and out to guests.
Assist with gift shop sales and restock merchandise.
Prepare various reports under general direction.
Prepare correspondence, monthly reports, and other documents under general direction using office equipment and software programs.
Perform general housekeeping in public areas.
Perform other duties as assigned to support daily operations and agency needs.