Seasonal Banquet Staff - Quartz Mountain State Park Lodge

State of Oklahoma•Lone Wolf, OK

12d

About The Position

Under the general supervision of lodge management, banquet staff reads and analyzes event sheets to gather guest information and determine appropriate setups, guest needs, layouts, and action stations. The role works closely with the sales director, reservationist, and housekeeping team to execute and deliver events, maximize revenue, utilize meeting space, and strive to achieve or exceed budgeted banquet department revenues.

Nice To Haves

Excellent oral and written communication skills.
Knowledge of banquet setups.
Ability to communicate and build working relationships with coworkers and public guests or clients.

Responsibilities

Complete event setups, including tables, chairs, and linens.
Understand and identify the requirements for each event.
Provide assistance during event operations.
Troubleshoot event issues and act quickly or consult management to resolve problems.
Establish and maintain effective communication and interactions with guests and vendors.
Tour, inspect, and monitor banquet rooms and presentations.
Respond to requests during events, including setup, trash, linen, and audio-visual needs.
Communicate client requirements accurately and promptly to internal departments to support superior guest service.
Ensure accurate follow-up and communication with internal teams and guests or clients.
Work with the sales director and lodge management to obtain or confirm event-related information in a timely manner.
Perform other duties as assigned.