Seasonal Commission Sales - Shoes - The Village at Corte Madera

Nordstrom•Corte Madera, CA

8d•Onsite

About The Position

At Nordstrom, employees contribute to the company’s service culture and reputation by delivering excellent customer service, working as teammates, and meeting sales goals. This professional sales role offers commission earning potential and focuses on helping customers feel good and look their best. In Shoes, the employee helps customers find suitable footwear through personalized service and product expertise, with support from fit specialists and a stockroom designed for a fast-moving department. The role involves learning customer preferences, presenting curated selections, helping with fit, and assisting with buckling and lacing to create a seamless experience. Employees are expected to provide a flexible schedule based on business needs, including evenings, weekends, and peak periods. Hours vary by week, and occasional support for other departments may be required.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach and a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Able to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching for and lifting them above the head.
Regularly lift items weighing up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, completing price markdowns and merchandise recovery, and participating in the bi-annual inventory count.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help the department stay productive.
Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
Assist customers with footwear selection and fit, including buckling and lacing.
Be flexible to work varied hours based on business needs, including evenings, weekends, holidays, and event shifts, and occasionally support other departments.