Seasonal & Regular Commission Sales - The Village at Corte Madera

Nordstrom•Corte Madera, CA

About The Position

Nordstrom is hiring commission sales employees to provide customer service, build relationships, and meet sales goals. The role centers on helping customers feel good and look their best through fashion expertise, personalized recommendations, and follow-up. Depending on department, employees may assist customers with apparel, shoes, children’s merchandise, jewelry, handbags, accessories, or luggage. Hours vary by week according to business needs, and the role may require occasional support in other departments.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching and lifting items above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer honest, confident style and fit feedback to earn trust and customer loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, and merchandise recovery; participate in the bi-annual inventory count.
Maintain current product and trend knowledge to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Work a flexible schedule based on business needs, including evenings, weekends, holidays, and peak periods.
Build lasting customer relationships through follow-up, Nordy Club enrollment, and the Personal Book customer-tracking tool.
Provide personalized customer assistance in the assigned department, including styling, product recommendations, fit guidance, and product education.