Seasonal Commission Sales - Accessories - The Village at Corte Madera

Nordstrom•Corte Madera, CA

1d•Onsite

About The Position

This is a seasonal commission sales role in Nordstrom's Jewelry, Handbags, Accessories & Luggage department at The Village at Corte Madera. The role focuses on providing excellent customer service, meeting sales goals, building customer relationships, and helping customers select accessories that suit their style and everyday needs. Sales associates use fashion and product expertise to advise customers and explain product features, materials, craftsmanship, and brand differences. Associates deliver Nordstrom's 5-Point Selling Standard, develop a personal customer base through in-store interactions, outreach, and digital tools, and provide confident style and fit feedback. They are accountable for personal sales goals and help keep the department customer-ready through stocking, re-merchandising, markdowns, merchandise recovery, and participation in bi-annual inventory. The role requires product and trend knowledge, teamwork, a flexible schedule that accommodates business needs, and follow-up with customers using the 2-2-2 Method, Nordy Club enrollment, and Personal Book. Hours vary by week and may include evenings, weekends, holidays, and event shifts. Occasional flexibility to support other departments may be required. The position involves continuous movement for 6–8 hours per shift, frequent use of hands, handling bulky or awkward merchandise, regularly lifting up to 10 pounds, and occasionally lifting up to 25 pounds. The listed pay is $20.60 per hour; commission for accessories typically ranges from 3% to 14.5%. The position may also be eligible for performance-based incentives or bonuses.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs, including evenings, weekends, and peak periods.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching and lifting items above the head.
Ability to regularly lift up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer honest, confident style and fit feedback to earn customer trust and drive loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in bi-annual inventory counts.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help the department stay productive.
Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.