Seasonal Beauty Sales - Women's & Men's Fragrances - Streets at Southpoint

Nordstrom•Durham, NC

12d

About The Position

In Nordstrom’s Beauty Department, this role creates personalized beauty experiences for customers and contributes to a passionate team. The employee engages customers to understand their needs and maximize sales of on-trend and luxury beauty brands. The position is suited to someone passionate about beauty trends, makeup, and skincare who can build a customer following in-store and digitally. The role includes conducting makeup applications and skincare analyses, recommending products, achieving sales goals through in-store and digital selling, booking appointments and promoting Beauty events and services, maintaining an organized and clean department, staying current through training, and processing transactions while building customer loyalty. The schedule is flexible based on business needs and includes evenings and weekends. The stated pay range is $19.75–$20.55 hourly. Beauty and Men’s Fragrance sales roles typically receive 3% commission. The position may also be eligible for performance-based incentives or bonuses. Benefits may include medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, and EAP resources; eligibility requirements may apply.

Requirements

Passion for customer service and beauty, including trends, makeup application, and skincare.
Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
Strong multitasking, organization, and follow-through skills.
Drive to achieve sales goals and interest in using networking and technology.
Ability to work a flexible schedule based on business needs, including evenings and weekends.
Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and sometimes awkwardly shaped items, including reaching and lifting items above the head.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
Collaborate with team members to create a welcoming and inclusive environment for all customers.
Set and achieve sales goals for in-store and digital selling, using selling tools including text and social media.
Book appointments and drive sales for in-store Beauty events and services.
Keep the department organized, clean, and customer-ready.
Keep up with beauty trends, products, and industry knowledge through training provided by Nordstrom and brand partners.
Manage sales, refunds, and exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.