About The Position

In the Nordstrom Beauty Department, the Beauty Sales role focuses on creating personalized beauty experiences and helping customers feel their best. The employee engages customers to understand their needs, recommends products from on-trend and luxury beauty brands, and maximizes sales. The role calls for enthusiasm for beauty trends, makeup, and skincare, along with the ability to build a customer following in-store and digitally. The employee provides makeup applications and skincare analyses, recommends products aligned with customers’ beauty goals, supports a welcoming and inclusive team environment, and drives in-store and digital sales. The position also includes booking appointments and promoting department events and services, maintaining an organized and customer-ready department, keeping current through Nordstrom and brand-partner training, and handling sales, refunds, and exchanges while building customer loyalty and opening Nordstrom Rewards accounts. The work involves continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, and reaching, and frequent use of hands for grasping, fine manipulation, pushing, and pulling. Employees may handle bulky or awkward merchandise, reach overhead to lift items, regularly lift up to 10 pounds, and occasionally lift up to 25 pounds. The listed hourly pay range is $20.05–$20.85. Beauty and Men’s Fragrance sales roles typically receive 3% commission. The position may also be eligible for performance-based incentives or bonuses. Benefits are subject to eligibility requirements that may depend on location, job level, classification, and length of employment.

Requirements

  • Passion for customer service and beauty, including trends, makeup application, and skincare.
  • Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
  • Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
  • Strong multitasking, organization, and follow-through skills.
  • Drive to achieve sales goals and interest in using networking and technology.
  • Ability to work a flexible schedule based on business needs, including evenings and weekends.
  • Ability to meet the physical demands described: continuous movement for 6–8 hours per shift; frequent bending, twisting, squatting, flexing, reaching, and hand use; handling bulky or awkward items and lifting items overhead; regularly lifting up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

  • Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
  • Collaborate with team members to create a welcoming and inclusive environment for customers.
  • Set and achieve sales goals for in-store and digital selling using selling tools, including text and social media.
  • Book appointments and drive sales for in-store Beauty events and services.
  • Keep the department organized, clean, and customer-ready.
  • Stay current on beauty trends, products, and industry knowledge through training provided by Nordstrom and brand partners.
  • Manage sales, refunds, and exchanges.
  • Build customer loyalty by opening new Nordstrom Rewards program accounts.

Benefits

  • Medical and vision coverage
  • Dental coverage
  • Retirement benefits
  • Paid time away and PTO accruals
  • Life insurance
  • Disability insurance
  • Merchandise discount
  • Employee Assistance Program (EAP) resources
  • Holidays
  • Potential eligibility for performance-based incentives or bonuses
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