Seasonal Beauty Sales - Women's & Men's Fragrances - Palo Alto

Nordstrom•Palo Alto, CA

8d•$26 - $27•Onsite

About The Position

In Nordstrom’s Beauty Department, Seasonal Beauty Sales employees create personalized beauty experiences and help customers feel their best. They engage customers to understand their needs and maximize sales across on-trend and luxury beauty brands. The role is suited to people passionate about beauty trends, makeup, and skincare, who can build a customer following both in-store and digitally. Employees conduct makeup applications and skincare analyses, recommend products aligned with customers’ beauty goals, and contribute to a welcoming, inclusive department. They pursue sales goals through in-store and digital selling, book appointments and promote Beauty events and services, maintain an organized and clean department, learn about current trends and products through Nordstrom and brand-partner training, and handle sales transactions while building customer loyalty through Nordstrom Rewards accounts. This is a seasonal position in Palo Alto. The stated pay range is $25.65–$26.65 per hour. Beauty and Men’s Fragrance sales roles typically receive 3% commission. The position may also be eligible for performance-based incentives or bonuses. Benefits may include medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, EAP resources, 401(k), PTO accruals, and holidays; eligibility may depend on location, job level, classification, and length of employment. Applications are accepted on an ongoing basis.

Requirements

Passion for customer service and beauty, including trends, makeup application, and skincare.
Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
Strong multitasking, organization, and follow-through skills.
Drive to achieve sales goals and interest in using networking and technology.
Ability to work a flexible schedule based on business needs, including evenings and weekends.
Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching for and lifting them above the head.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
Collaborate with team members to create a welcoming and inclusive environment for customers.
Set and achieve in-store and digital sales goals using selling tools, including text and social media.
Book appointments and drive sales for in-store Beauty events and services.
Maintain department organization and cleanliness so it is customer-ready.
Keep current on beauty trends, products, and industry knowledge through Nordstrom and brand-partner training.
Manage sales, refunds, and exchanges, and build customer loyalty by opening Nordstrom Rewards program accounts.