Seasonal Beauty Sales - Women's & Men's Fragrances - Palo Alto

Nordstrom•Palo Alto, CA

6d•Onsite

About The Position

In Nordstrom’s Beauty Department, this role creates personalized beauty experiences for customers and contributes to a passionate team. The position focuses on engaging customers to understand their needs and maximizing sales across on-trend and luxury beauty brands. The ideal candidate is passionate about beauty trends, makeup, and skincare and can build a customer following both in-store and digitally. The role includes providing makeup applications and skincare analyses, recommending products, supporting in-store and digital sales, and helping maintain a welcoming, inclusive, customer-ready department. The position is seasonal and requires a flexible schedule based on business needs, including evenings and weekends. Pay is $25.65–$26.65 per hour; Beauty and Men’s Fragrance sales roles typically receive 3% commission. The position may also be eligible for performance-based incentives or bonuses.

Requirements

Passion for customer service and beauty, including trends, makeup application, and skincare.
Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
Empathy and respect for all customers, providing a supportive environment during makeup and skincare applications.
Strong multitasking, organization, and follow-through skills.
Drive to achieve sales goals, with interest in using networking and technology.
Ability to work a flexible schedule based on business needs, including evenings and weekends.
Ability to remain in continuous movement for 6–8 hours per shift, with frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting items above the head.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
Collaborate with team members to create a welcoming and inclusive environment for all customers.
Set and achieve sales goals for in-store and digital selling, using selling tools including text and social media.
Book appointments and drive sales for in-store Beauty events and services.
Keep the department organized, clean, and customer-ready.
Keep up with beauty trends, products, and industry knowledge through trainings provided by Nordstrom and brand partners.
Manage sales, refunds, and exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.