Seasonal Beauty Sales - Fragrances - Kenwood Towne Centre

Nordstrom • Cincinnati, OH

2d • Onsite

About The Position

In Nordstrom’s Beauty Department, this role creates personalized beauty experiences for customers while contributing to a passionate team. The position involves understanding customer needs, maximizing sales for on-trend and luxury beauty brands, and building a customer following both in-store and digitally. Candidates should be passionate about beauty trends, makeup, and skincare.

The role includes makeup applications and skincare analyses, product recommendations, appointment booking, and support for in-store beauty events and services. Sales are conducted in person and digitally, using available selling tools, including text and social media. The employee also helps maintain a welcoming, inclusive, organized, and customer-ready department; develops product and industry knowledge through Nordstrom and brand-partner training; processes sales, refunds, and exchanges; and builds customer loyalty through Nordstrom Rewards accounts.

The position pays $18.90–$19.70 per hour. Beauty and Men’s Fragrance sales roles typically receive 3% commission. The position may also be eligible for performance-based incentives or bonuses. Benefits may include medical, vision, dental, life, and disability insurance options; retirement benefits; paid time away and holidays; merchandise discounts; and EAP resources. Eligibility requirements may apply based on location, job level, classification, and length of employment.

Requirements

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare applications.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals and interest in using networking and technology.
• Ability to work a flexible schedule based on business needs, including evenings and weekends.
• Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
• Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
• Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting them above the head.
• Ability to regularly lift items weighing up to 10 pounds and occasionally lift items weighing up to 25 pounds.

Responsibilities

• Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
• Collaborate with team members to create a welcoming and inclusive environment for customers.
• Set and achieve in-store and digital sales goals using selling tools, including text and social media.
• Book appointments and drive sales for in-store beauty events and services.
• Keep the department organized, clean, and customer-ready.
• Keep up with beauty trends, products, and industry knowledge through training provided by Nordstrom and brand partners.
• Manage sales, refunds, and exchanges.
• Build customer loyalty by opening new Nordstrom Rewards program accounts.

Benefits

• Medical, vision, and dental benefits
• Retirement benefits
• Paid time away and PTO accruals
• Life insurance and disability insurance options
• Merchandise discount
• Employee Assistance Program (EAP) resources
• Holidays
• Potential performance-based incentives or bonuses
• Potential commission; Beauty and Men’s Fragrance sales roles typically receive 3%

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed