Seasonal Beauty Sales - Women's Fragrances - Town Center at Boca Raton

Nordstrom•Boca Raton, FL

11d•Onsite

About The Position

In Nordstrom’s Beauty Department, this role creates personalized beauty experiences for customers while contributing to a passionate team. The position involves understanding customer needs and maximizing sales in on-trend and luxury beauty brands. The ideal candidate is passionate about beauty trends, makeup, and skincare and can build a customer following both in-store and digitally. The employee conducts makeup applications and skincare analyses, recommends products aligned with customers’ beauty goals, and helps maintain a welcoming, inclusive, organized, and customer-ready department. The role includes achieving sales goals through in-store and digital selling, booking appointments, supporting Beauty events and services, staying current on products and trends through training, and managing sales, refunds, and exchanges while building customer loyalty through Nordstrom Rewards accounts. The position requires a flexible schedule based on business needs, including evenings and weekends. It involves continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, reaching, and hand use, as well as handling bulky items and lifting items up to 10 pounds regularly and up to 25 pounds occasionally. Pay is listed as $23.60–$24.55 per hour, with a 3% commission typically received for Beauty and Men’s Fragrance sales roles. The position may also be eligible for performance-based incentives or bonuses.

Requirements

Passion for customer service and beauty, including trends, makeup application, and skincare.
Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
Strong multitasking, organization, and follow-through skills.
Drive to achieve sales goals and interest in using networking and technology.
Ability to work a flexible schedule based on business needs, including evenings and weekends.
Ability to move continuously for 6–8 hours per shift and frequently bend, twist, squat, flex, and reach.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and sometimes awkwardly shaped items, including reaching and lifting items above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
Collaborate with team members to create a welcoming and inclusive environment for customers.
Set and achieve sales goals through in-store and digital selling, using selling tools including text and social media.
Book appointments and drive sales for in-store Beauty events and services.
Keep the department organized, clean, and customer-ready.
Keep up with beauty trends, products, and industry knowledge through training provided by Nordstrom and brand partners.
Manage sales, refunds, and exchanges.
Build customer loyalty by opening new Nordstrom Rewards program accounts.