Seasonal Beauty Sales - Fragrances - West County

Nordstrom•Des Peres, MO
•$20 - $20•Onsite

About The Position

In Nordstrom’s Beauty Department, the Seasonal Beauty Sales employee creates personalized beauty experiences and helps customers feel their best. The role engages customers to understand their needs and maximize sales across on-trend and luxury beauty brands. It involves sharing knowledge of beauty trends, makeup, and skincare, and building a customer following both in-store and digitally. The position conducts makeup applications and skincare analyses, recommends products aligned with customers’ beauty goals, and collaborates with colleagues to create a welcoming and inclusive environment. The employee works toward sales goals through in-store and digital selling, books appointments and drives sales for Beauty events and services, maintains an organized and clean department, participates in training, and handles sales, refunds, and exchanges while building customer loyalty.

Requirements

  • Passion for customer service and beauty, including trends, makeup application, and skincare.
  • Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
  • Empathy and respect for all customers, providing a supportive environment during makeup and skincare applications.
  • Strong multitasking, organization, and follow-through skills.
  • Drive to achieve sales goals, with interest in using networking and technology.
  • Ability to work a flexible schedule based on business needs, including evenings and weekends.
  • Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting items above the head.
  • Ability to regularly lift items weighing up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

  • Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
  • Collaborate with team members to create a welcoming and inclusive environment for all customers.
  • Set and achieve sales goals for in-store and digital selling, using selling tools including text and social media.
  • Book appointments and drive sales for in-store Beauty events and services.
  • Keep the department organized, clean, and customer-ready.
  • Keep up with beauty trends, products, and industry knowledge through training provided by Nordstrom and brand partners.
  • Manage sales, refunds, and exchanges.
  • Build customer loyalty by opening new Nordstrom Rewards program accounts.

Benefits

  • Medical, vision, and dental coverage options
  • Retirement benefits, including 401(k)
  • Paid time away and PTO accruals
  • Life insurance and disability insurance options
  • Merchandise discount
  • Employee Assistance Program resources
  • Holidays
  • Potential eligibility for performance-based incentives or bonuses
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