Seasonal Beauty Sales - Fragrances - The Mall at Short Hills
About The Position
As a member of Nordstrom’s Beauty Department, you will create personalized beauty experiences for customers while working with a team that values your unique skills. You will engage customers to understand their needs and maximize sales for on-trend and luxury beauty brands. The role is suited to people passionate about beauty trends, makeup, and skincare who can build a customer following in-store and digitally. You will provide beauty services and product recommendations, contribute to a welcoming and inclusive environment, and pursue sales goals through in-store and digital selling. You will also support Beauty events and services, keep the department organized and customer-ready, stay current through training, and help build customer loyalty.
Requirements
- Passion for customer service and beauty, including trends, makeup application, and skincare.
- Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
- Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
- Strong multitasking, organization, and follow-through skills.
- Drive to achieve sales goals, with interest in using networking and technology.
- Ability to work a flexible schedule based on business needs, including evenings and weekends.
Responsibilities
- Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
- Collaborate with team members to create a welcoming and inclusive environment for all customers.
- Set and achieve sales goals for in-store and digital selling using selling tools, including text and social media.
- Book appointments and drive sales for in-store Beauty events and services.
- Keep the department organized, clean, and customer-ready.
- Keep up with beauty trends, products, and industry knowledge through training provided by Nordstrom and brand partners.
- Manage sales, refunds, and exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.
Benefits
- Medical and vision insurance
- Dental insurance
- Retirement benefits
- Paid time away
- Life insurance
- Disability insurance
- Merchandise discount
- EAP resources
- May be eligible for performance-based incentives or bonuses
- 401(k)
- PTO accruals
- Holidays
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What This Job Offers
Education Level
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