Seasonal Beauty Advisor

Ulta Beauty, Inc.•Dyersburg, TN
•Onsite

About The Position

The Seasonal Beauty Advisor provides an exceptional experience for Ulta Beauty guests by identifying individual needs, performing cashier tasks, keeping fixtures stocked, maintaining store cleanliness, and completing assigned tasks. The role supports the leadership team by contributing to sales and in-store events, delivering guest service, and following operating procedures and compliance standards. It calls for a passion for the beauty industry, strong guest service, and the ability to learn and communicate product knowledge. The advisor contributes to store sales, guest loyalty, omni-channel sales, and shrink goals. They greet and engage guests, personalize recommendations, answer product and service questions, explain promotions, handle sales and service transactions, refunds, exchanges, and online orders, and may perform makeup applications, skincare analyses, and product demonstrations. The role also includes booking appointments, supporting services and events, staying informed about products, and maintaining regular attendance. The advisor supports an inclusive team environment, promotes the guest loyalty program and app, collaborates with store managers and associates, and participates in ongoing training. Operational duties include following company policies and dress standards, replenishing and maintaining assigned areas, keeping the store clean, completing resets and inventory tasks, processing shipments with company technology and practices, and protecting company assets through loss-prevention practices. The position requires a flexible schedule that includes days, evenings, weekends, and holidays. Working conditions involve continuous mobility and object coordination, frequent standing and other movements, and lifting, carrying, or moving items up to 25 pounds during a shift. The company will engage in an interactive process to determine reasonable accommodations for associates with disabilities that affect essential job functions.

Requirements

  • High school diploma preferred.
  • One year of relevant work experience or an equivalent combination of education and relevant work experience preferred.
  • Passion for guest service and competency in selling.
  • Proficiency with basic technology, such as point-of-sale systems and Apple devices.
  • Ability to build and maintain strong customer relationships.
  • Ability to troubleshoot.
  • Ability to work independently and as part of a team.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Nice To Haves

  • High school diploma.
  • One year of relevant work experience or an equivalent combination of education and relevant work experience.

Responsibilities

  • Contribute to store goals for retail and service sales, guest loyalty (including credit), omni-channel sales, and retail shrink.
  • Greet and engage guests, personalize service, answer questions, explain promotions, and recommend complementary products or services.
  • Handle customer service, sales, refunds, and exchanges, and assist with online orders.
  • Perform makeup applications, skincare analyses, and product demonstrations.
  • Book appointments and support services and in-store events.
  • Stay informed about new and existing products and services, including their ingredients and benefits.
  • Maintain prompt, regular attendance.
  • Support an inclusive environment for teammates, peers, and guests.
  • Share information about the guest loyalty program, credit, and the Ulta Beauty app.
  • Collaborate with managers and associates to help grow the business.
  • Participate in ongoing training and professional development.
  • Follow Ulta Beauty policies, procedures, standards, and dress code.
  • Replenish, sign, and face the assigned work area and ensure testers are available.
  • Maintain cleanliness and store standards in the salesfloor, restrooms, cashwrap, backroom, and break area.
  • Complete merchandise resets, planograms, marketing and advertising displays, physical inventory procedures, and shipment processing or unloading.
  • Protect company assets by following loss-prevention practices and providing exceptional guest service.
  • Complete other operational tasks as directed.
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