Seasonal Beauty Advisor

Ulta Beauty, Inc.•Allen, TX

About The Position

The Seasonal Beauty Advisor provides an exceptional experience for Ulta Beauty guests by identifying their needs, completing cashier tasks, keeping fixtures stocked, maintaining store cleanliness, and carrying out assigned tasks. The role supports the leadership team across sales and in-store events, guest service, and compliance with operating procedures. It requires passion for the beauty industry, strong guest service, and the ability to learn and communicate product knowledge. The Beauty Advisor helps meet store goals for retail and service sales, guest loyalty, omni-channel sales, and retail shrink. They greet and engage guests, personalize service, answer product and service questions, explain promotions, recommend complementary products or services, handle customer service and transactions, assist with online orders, and perform makeup applications, skincare analysis, and product demonstrations. They also book appointments, support services and events, keep informed about products, and attend regularly. The position contributes to an inclusive and collaborative environment, promotes the guest loyalty program and app, and participates in ongoing training. Advisors follow company policies, procedures, standards, and dress code; replenish and maintain their work areas and testers; keep store areas clean; assist with resets, planograms, displays, inventory, and shipments; and protect company assets through loss-prevention practices. The work requires a flexible schedule that includes days, evenings, weekends, and holidays. It involves continuous mobility and object coordination, frequent standing and other physical movements, and lifting, carrying, or moving up to 25 pounds. Ulta Beauty will engage in an interactive process to determine reasonable accommodations for associates with disabilities that affect essential job functions.

Requirements

Passion for guest service and competency in selling.
Proficiency with basic technology, such as point-of-sale systems and Apple devices.
Ability to build and maintain strong customer relationships.
Ability to troubleshoot.
Ability to work independently and as part of a team.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Nice To Haves

High school diploma.
One year of relevant work experience or an equivalent combination of education and relevant work experience.

Responsibilities

Contribute to store goals for retail and service sales, guest loyalty, omni-channel sales, and retail shrink.
Greet and engage guests, personalize service, answer questions, communicate promotions, and recommend products or services.
Handle customer service, sales, refunds, and exchanges, and assist with online orders.
Perform makeup applications, skincare analysis, and product demonstrations.
Book appointments and support services and in-store events.
Stay informed about products and services, including their ingredients and benefits.
Maintain prompt, regular attendance.
Support an inclusive environment and collaborate with store managers and associates.
Share information about the guest loyalty program, credit, and the Ulta Beauty app.
Participate in ongoing training and professional development.
Follow company policies, procedures, standards, and dress code.
Keep the assigned work area replenished, signed, and faced, and ensure testers are available.
Maintain cleanliness in the salesfloor, restrooms, cashwrap, backroom, and break area.
Assist with merchandise resets, planograms, marketing and advertising displays, inventory procedures, and shipment processing or unloading.
Protect company assets by following loss-prevention best practices and providing exceptional guest service.
Complete other operational tasks as directed.