Seasonal Beauty Advisor

Ulta Beauty, Inc.•Sunnyvale, CA

About The Position

The Seasonal Beauty Advisor provides an exceptional experience for Ulta Beauty guests by identifying individual needs, conducting cashier tasks, keeping fixtures stocked, maintaining store cleanliness, and completing assigned tasks. The position supports store leadership by contributing to performance goals, guest service, and operational compliance. It calls for a passion for the beauty industry, strong guest service, and the ability to learn and communicate product knowledge. The Beauty Advisor engages guests, recommends products and services, supports sales and loyalty goals, handles transactions and online orders, and may perform makeup applications, skincare analysis, and product demonstrations. The role also supports appointments and in-store events, ongoing training, merchandise and inventory activities, and loss-prevention practices. Work is in a retail store and requires a flexible schedule, including days, evenings, weekends, and holidays, as well as frequent movement and physical activity.

Requirements

  • Demonstrated passion for guest service and competency in selling.
  • Proficiency with basic technology, such as point-of-sale systems and Apple devices.
  • Ability to build and maintain strong customer relationships.
  • Ability to troubleshoot.
  • Ability to work independently and as part of a team.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Nice To Haves

  • High school diploma.
  • One year of relevant work experience, or an equivalent combination of education and relevant work experience.

Responsibilities

  • Contribute to store goals for retail and service sales, guest loyalty and credit, omnichannel sales, and retail shrink.
  • Greet and engage guests, personalize service, answer questions, explain promotions, and recommend complementary products and services.
  • Handle customer service, sales, refunds, exchanges, and online orders courteously.
  • Perform makeup applications, skincare analysis, and product demonstrations.
  • Book appointments and support services and in-store events.
  • Stay informed about products and services, including their ingredients and benefits.
  • Maintain prompt and regular attendance.
  • Support an inclusive environment and collaborate with store managers and associates.
  • Share information about the guest loyalty program, credit, and the Ulta Beauty app.
  • Participate in ongoing training and education.
  • Follow company policies, procedures, standards, and dress code.
  • Keep assigned work areas replenished, signed, and faced, and ensure testers are available.
  • Maintain cleanliness and store standards across the salesfloor, restrooms, cashwrap, backroom, and break area.
  • Assist with merchandise resets, planograms, displays, physical inventory, and shipment processing and unloading.
  • Protect company assets by following loss-prevention practices and providing exceptional guest service.
  • Complete other operational tasks as directed.

Benefits

  • Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits.
  • Part-time positions are eligible for dental, vision, life, and disability benefits.
  • Eligible associates may earn overtime pay as required by applicable law.
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