Seasonal Beauty Advisor

Ulta Beauty, Inc.•Federal Way, WA

About The Position

The Seasonal Beauty Advisor provides an exceptional experience for Ulta Beauty guests by determining individual needs, performing cashier tasks, keeping fixtures stocked, maintaining store cleanliness, and completing assigned duties. The role supports the leadership team’s focus on sales and performance, guest service, and operational procedures and compliance. It calls for a passion for beauty, strong guest service, and the ability to learn and communicate product knowledge. The advisor contributes to retail and service sales, guest loyalty, omni-channel sales, and shrink goals; greets and assists guests; handles transactions, refunds, exchanges, and online orders; and may perform makeup applications, skincare analyses, and product demonstrations. The role also supports appointments and in-store events, stays informed about products and services, participates in training, and collaborates with store colleagues. Operational duties include following company policies and dress code, replenishing and maintaining assigned areas and testers, keeping the store clean, completing merchandising and inventory tasks, processing shipments, and following loss-prevention practices. The position requires a flexible schedule, including days, evenings, weekends, and holidays, and involves continuous mobility and physical activity throughout a shift.

Requirements

  • Demonstrated passion for guest service and competency in selling.
  • Proficiency with basic technology, such as point-of-sale systems and Apple devices.
  • Ability to build and maintain strong customer relationships.
  • Ability to troubleshoot.
  • Ability to work independently and as part of a team.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
  • The role requires continuous mobility and coordination, frequent standing, bending, pulling, pushing, reaching, and twisting, and lifting, carrying, or moving up to 25 pounds.

Nice To Haves

  • High school diploma.
  • One year of relevant work experience or an equivalent combination of education and relevant work experience.

Responsibilities

  • Contribute to store goals for retail and service sales, guest loyalty, omni-channel sales, and retail shrink.
  • Greet and engage guests, personalize service, answer questions, communicate promotions, and recommend complementary products or services.
  • Handle customer service, sales, refunds, exchanges, and online orders courteously.
  • Perform makeup applications, skincare analyses, and product demonstrations to support sales and guest service.
  • Book appointments and support services and in-store events.
  • Stay informed about new and existing products and services and their ingredients and benefits.
  • Maintain prompt and regular attendance.
  • Support an inclusive environment for teammates, peers, and guests.
  • Explain the guest loyalty program, including credit and the Ulta Beauty app, to guests.
  • Collaborate with managers and associates to help grow the business.
  • Participate in ongoing brand and category training.
  • Follow company policies, procedures, standards, and dress code.
  • Keep assigned work areas replenished, signed, and faced, and ensure testers are available.
  • Maintain cleanliness and store standards across the salesfloor, restrooms, cashwrap, backroom, and break area.
  • Participate in merchandise resets, planograms, displays, physical inventory procedures, and shipment processing and unloading.
  • Protect company assets by following loss-prevention practices and providing exceptional guest service.
  • Complete other operational tasks as directed.

Benefits

  • Eligible associates may earn overtime pay as required by applicable law.
  • Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits.
  • Part-time positions are eligible for dental, vision, life, and disability benefits.
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