Seasonal Beauty Advisor

Ulta Beauty, Inc.•West Valley, MT

About The Position

The Seasonal Beauty Advisor (BA) provides an exceptional experience for Ulta Beauty guests by identifying their needs, assisting with purchases and cashier tasks, keeping merchandise fixtures stocked, maintaining store cleanliness, and completing assigned duties. The role supports store performance, guest service, and compliance with operating procedures. It calls for a passion for beauty, strong guest service, and the ability to learn and communicate product knowledge. The Beauty Advisor helps meet store sales, loyalty, omnichannel, and shrink goals; greets guests and tailors recommendations; handles sales, refunds, exchanges, and online orders; and performs makeup applications, skincare analysis, and product demonstrations. The role also supports appointments and in-store events, stays informed about products and services, and participates in training and collaboration with store colleagues. Additional duties include following company policies and dress standards; replenishing and maintaining assigned areas and testers; maintaining cleanliness across store areas; assisting with merchandise resets, planograms, displays, inventory, and shipment processing; and protecting company assets through loss-prevention practices. The position requires a flexible schedule that includes days, evenings, weekends, and holidays. Work involves continuous movement and coordination, frequent standing and other physical movements, and lifting, carrying, or moving up to 25 pounds.

Requirements

  • Passion for guest service and competency in selling.
  • Proficiency with basic technology, such as point-of-sale systems and Apple devices.
  • Ability to build and maintain strong customer relationships.
  • Ability to troubleshoot.
  • Ability to work independently and as part of a team.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
  • Ability to meet the role’s physical demands, including lifting, carrying, or moving up to 25 pounds.

Nice To Haves

  • High school diploma.
  • One year of relevant work experience or an equivalent combination of education and relevant work experience.

Responsibilities

  • Contribute to store goals for retail and service sales, guest loyalty, omnichannel sales, and retail shrink.
  • Greet and engage guests, identify their needs, answer questions, communicate promotions, and recommend products and services.
  • Handle customer service, sales, refunds, exchanges, and assistance with online orders.
  • Perform makeup applications, skincare analysis, and product demonstrations.
  • Book appointments and support services and in-store events.
  • Stay informed about products and services, including their ingredients and benefits.
  • Maintain prompt and regular attendance.
  • Support an inclusive environment and collaborate with store managers and associates.
  • Explain the guest loyalty program, including credit and the Ulta Beauty app, to guests.
  • Participate in ongoing brand and category training.
  • Follow company policies, procedures, standards, and dress code.
  • Keep assigned areas replenished, signed, and faced, and ensure testers are available.
  • Maintain cleanliness and store standards across the salesfloor, restrooms, cashwrap, backroom, and break area.
  • Assist with merchandise resets, planograms, marketing and advertising displays, inventory procedures, and shipment processing using company technology and practices.
  • Protect company assets by following loss-prevention practices and providing exceptional guest service.
  • Complete other operational tasks as directed.
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