Seasonal Beauty Advisor - Lancome, St Louis Galleria
About The Position
As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted beauty expert who creates personalized, inspiring shopping experiences that build customer confidence and drive sales. You educate customers, offer product advice and demonstrations, provide tailored consultations that may include makeup application and skincare recommendations, and stay current on beauty trends and product innovations. You build lasting client relationships through proactive client-base management, consistent follow-up, virtual outreach, and personalized service. You also maintain an organized, shoppable counter and sales floor, support merchandise moves, refresh signage and pricing, promote loyalty benefits, and work toward sales goals. The role combines hospitality, product knowledge, and a passion for beauty to help customers feel confident and cared for. The position requires availability for days, evenings, weekends, and holidays. Schedules include weekend shifts, and hours depend on business needs and colleague availability. The role involves frequent customer interaction, use of point-of-sale technology and digital tools, and physical activity including prolonged standing, lifting, reaching, and moving.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Welcome customers and create friendly, personalized conversations that build customer relationships.
- Uncover customer needs and provide tailored beauty consultations, product recommendations, demonstrations, and education on product benefits and use.
- Provide makeup application and skincare recommendations as appropriate.
- Stay informed about new arrivals, top-selling items, beauty trends, promotions, and product launches.
- Build and manage a loyal client base through consistent follow-up, virtual outreach, clienteling tools, and personalized service.
- Drive sales and client loyalty, participate in sales events, and meet or exceed daily sales goals.
- Acquire new customers by opening credit accounts and sharing loyalty program benefits.
- Maintain a clean, organized, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves.
- Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
- Support colleagues through honest, caring, and collaborative teamwork.
- Review sales goals, participate in ongoing training and vendor education, and learn from colleagues to improve individual and store results.
- Provide attentive service through checkout and conclude customer interactions with a sincere thank-you.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
