Seasonal Associate

Carter's•Pleasanton, CA

About The Position

As a Seasonal Associate, you will be the first face of the Carter’s brand for growing families. You’ll welcome customers, help them find products for babies and young children, and support families through important moments in their parenting journey. You’ll work in a welcoming and inclusive environment that values team members’ skills and talents.

Requirements

  • A positive, solutions-oriented mindset.
  • Demonstrated customer service and customer engagement skills.
  • Effective and professional verbal and written communication skills.
  • Ability to manage multiple tasks at once.
  • Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
  • Ability to stand or walk for extended periods and climb up and down a ladder.
  • Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

  • Welcome customers with a warm greeting and assist them with product styles, features, and benefits.
  • Proactively resolve customer issues and assist multiple customers in a busy retail environment.
  • Assist customers with omnichannel services as needed to support a positive shopping experience.
  • Execute and expedite point-of-sale and register transactions.
  • Complete floor replenishment and shipment tasks as needed.
  • Explain current promotional events and the brand loyalty program, including credit, to customers.
  • Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

  • Schedules designed to help balance work and personal activities.
  • Mental health benefits.
  • 30% discount on Carter’s brands.
  • Referral bonuses.
  • Advance You Program, with opportunities to earn a GED or bachelor’s degree tuition-free or learn English as a second language.
  • Professional and personal development, including programs to build skills and grow in the role and beyond.
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