Seasonal Associate

Carter's•North Olmsted, OH
•Onsite

About The Position

As a Seasonal Associate, you will be the first face of the Carter’s brand for growing families. You will welcome customers and help them find products for the important moments in their parenting journey. The role is based in a welcoming and inclusive environment that values and develops team members’ skills and talents. Carter’s is a North American apparel retailer focused on babies and young children, with Carter’s, OshKosh B’gosh, SkipHop, and Little Planet brands. The company describes its culture as close-knit and emphasizes caring, teamwork, flexibility, and growth. Seasonal team members have the opportunity to learn and build skills, with development opportunities available for growth in the current role and beyond.

Requirements

  • Positive, solutions-oriented mindset.
  • Demonstrated customer service and customer engagement skills.
  • Effective and professional verbal and written communication skills.
  • Ability to manage multiple tasks at once.
  • Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
  • Ability to stand or walk for extended periods and climb up and down a ladder.
  • Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

  • Welcome customers with a warm greeting and assist them with product styles, features, and benefits.
  • Proactively resolve customer issues and assist multiple customers in a busy retail environment.
  • Assist with omnichannel needs to provide a positive shopping experience.
  • Execute and expedite point-of-sale and register transactions.
  • Complete floor replenishment and shipment tasks as needed.
  • Explain current promotional events and the brand loyalty program, including credit, to customers.
  • Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

  • Schedules designed to fit employees’ lives.
  • Mental health benefits.
  • 30% discount on company brands.
  • Referral bonuses.
  • Advance You Program tuition-free GED or bachelor’s degree options, or English as a second language learning.
  • Professional and personal development, including programs to grow in the current role and beyond.
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