Seafood Service/Meat Manager

Hy-Vee, Inc.•Davenport, IA

14d

About The Position

The Seafood Service/Meat Manager oversees the Meat department and presents fresh, high-quality products at competitive prices. The role trains and supervises employees, creates work schedules and daily plans, manages displays and replenishment, and ensures department operations meet company standards for customer service, sanitation, cleanliness, employee relations, and profitability. The manager handles customer concerns and product orders, reviews sales and trends, sets pricing, plans promotions and advertisements, and maintains appropriate product temperatures and storage to preserve freshness and control shrink. The position also troubleshoots equipment, supports department inventory and merchandising, and may assist elsewhere in the store. This is a fast-paced position involving daily exposure to dirt, noise, temperature extremes, dampness, vibrations, equipment movement hazards, cleaning chemicals or solvents, and electrical shock. The role requires frequent customer and vendor contact, supervisory responsibilities, and physical activity including lifting and moving objects.

Requirements

High school education or equivalent experience.
Food safety training.
Over three years and up to five years of similar or related work experience.
Ability to solve practical problems involving a variety of variables with limited standardization and to interpret instructions.
Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
Ability to compose original correspondence, follow technical manuals, and interact with people.
Ability to exert up to 100 pounds of force occasionally, 50 pounds frequently, and 10 pounds constantly to move objects.
Visual ability to see from less than 20 inches to more than 20 feet, with or without correction, including depth perception, color vision, and field of vision.
Ability to climb, balance, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
Successful completion of a pre-employment drug screen.

Responsibilities

Set department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and profitability.
Create a friendly customer experience by greeting customers, assisting them with products, handling requests, and providing prompt, courteous service in person and by telephone.
Train, supervise, discipline, and evaluate department employees.
Determine weekly work schedules and establish daily work plans.
Inspect signage and merchandise displays, and order products for replenishment.
Communicate with employees about sales and ideas.
Handle and resolve customer issues.
Calculate retail prices and ensure products are priced correctly and competitively.
Analyze weekly and monthly sales and trends, prepare advertising projections, and write advertisements.
Plan displays and promotions and determine pre-orders.
Maintain proper product temperatures and storage procedures to ensure freshness and control shrink.
Troubleshoot equipment and ensure maintenance is performed.
Follow company and department policies, including personal hygiene, dress, and store guidelines.
Report to work as scheduled and on time.
Conduct department inventory, fill displays, check in delivered merchandise, and work in the sales area.
Attend meetings and seminars, perform department duties, assist in other store areas, and complete other assigned duties and projects.
Instruct, assign, review, and plan others’ work; maintain standards, coordinate activities, allocate personnel, and recommend employee transfers, discharges, and salary increases.
Be responsible for company assets, including equipment and merchandise.